Privacy Policy

Effective Date: August 2026

Tadersio ("we," "our," or "us") respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit or use tadersio.com, place an order, contact us, or otherwise interact with our services.

This Privacy Policy is intended to provide information relevant to customers in Australia and is designed to reflect applicable Australian privacy requirements, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where applicable.

1. Personal Information We Collect

Depending on how you interact with our website and services, we may collect personal information such as:

Information You Provide

• Full name

• Billing address

• Shipping address

• Email address

• Phone number

• Account information, where applicable

• Order and transaction details

• Customer service communications

• Information you voluntarily provide when contacting us

You are not generally required to provide personal information when simply browsing our website. However, certain information may be necessary to process an order, provide customer support, or fulfill other requested services.

Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically, including:

• IP address

• Browser type and version

• Device type and information

• Operating system

• Pages or products viewed

• Date and time of website access

• Referring website or URL

• Website usage and interaction information

2. Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, remember preferences, understand website usage, improve functionality, and provide a better shopping experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website.

Where required by applicable law, we will provide appropriate information or choices regarding the use of cookies and similar technologies.

3. How We Use Personal Information

We may collect and use personal information for purposes including:

• Processing and fulfilling orders

• Arranging delivery of purchased products

• Providing customer service and responding to inquiries

• Processing payments and verifying transactions

• Managing customer accounts, where applicable

• Communicating with you about orders, purchases, and services

• Improving our website, products, and customer experience

• Detecting, preventing, and addressing fraud, security issues, or unauthorized activity

• Maintaining business records

• Complying with applicable legal and regulatory requirements

• Sending marketing communications where permitted by law and where applicable consent or other lawful grounds have been obtained

We will generally use personal information only for the purposes for which it was collected or for purposes permitted or required by applicable law.

4. Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose personal information to trusted third parties where reasonably necessary to operate our business and provide our services. These parties may include:

• Payment processing providers

• Shipping and delivery providers

• Website hosting and technology providers

• Analytics and website service providers

• Customer service providers

• IT and security service providers

Where we engage service providers to process personal information on our behalf, we take reasonable steps to ensure that information is handled appropriately and in accordance with applicable privacy requirements.

We may also disclose personal information where required or authorized by law, or where reasonably necessary to protect our legal rights, property, security, customers, or others.

5. Overseas Disclosure

Some service providers we use may be located outside Australia or may store or process personal information overseas.

Where personal information is disclosed overseas, we will take reasonable steps to ensure that such disclosure and handling are consistent with applicable Australian privacy requirements.

6. Payment Security

Payments made through our website may be processed by secure third-party payment providers.

We do not generally store complete payment card details on our own servers. Payment information may be collected and processed directly by the relevant payment provider in accordance with its own privacy and security practices.

7. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

Security measures may include appropriate technical, administrative, and organizational safeguards. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• Provide products and services

• Complete and maintain transaction records

• Provide customer support

• Meet legal, accounting, and regulatory requirements

• Resolve disputes

• Prevent fraud and security issues

• Enforce applicable agreements

When personal information is no longer reasonably required, we will take reasonable steps to securely delete, destroy, or de-identify it where appropriate and permitted by law.

9. Accessing and Correcting Your Personal Information

Subject to applicable law, you may request access to personal information we hold about you and ask us to correct information that is inaccurate, incomplete, or out of date.

If you would like to make an access or correction request, please contact us using the contact details provided below.

We may need to verify your identity before processing certain requests.

10. Privacy Complaints

If you believe we have handled your personal information in a way that does not comply with applicable privacy requirements, you may contact us and provide details of your concern.

We will review and respond to privacy complaints within a reasonable period and in accordance with applicable requirements.

If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner (OAIC) to make a complaint.

11. Marketing Communications

Where permitted by applicable law, we may send promotional emails or other marketing communications about products, offers, or updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the relevant communication or by contacting us directly.

Unsubscribing from marketing communications will not prevent us from sending important non-promotional communications relating to your orders or transactions.

12. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of any external websites you visit.

13. Children's Privacy

Our website is intended for a general audience and is not knowingly directed toward children.

We do not knowingly collect personal information from children in circumstances where doing so would be unlawful. If we become aware that personal information has been collected inappropriately, we will take reasonable steps to address the situation in accordance with applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Tadersio

Email: [email protected]

Phone: +61 438 148 634

Business Address:
23b William Palfrey Rd
Parkhurst, Queensland 4702
Australia

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (AEST)
Saturday & Sunday: Closed

We are committed to handling privacy inquiries professionally and will make reasonable efforts to assist you with your request.